Game Library Freezing Issues

every time i try to go into my games library my xbox freeze, i can still play games from the cd drive, i do do everything else on my xbxo just cant access the game library, ive emptied the update cache but that hasnt seemed to help, Any ideas would be greatly appreciated

 

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Last updated July 4, 2018 Views 7 Applies to:

Try the screen freeze solution. More details can be found here: support.xbox.com/.../screen-freeze.aspx

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didnt work, thanks anyway

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Did you try removing the hard drive? It sounds like that might be the cause of your issue.

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happend to me yesterday, it would freeze for around 20 seconds, then returned to normal, but everything goes flawlessly today, might be a bug while connecting to XBL

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I've got the same problem, however I have found if I unplug my Ethernet cable I can access my Game Library, no problem, however as soon as I'm signed into Xbox LIVE and try and access the Game Library it freezes. So this perhaps has to do with games you have installed on your HDD trying to access LIVE. I've tried comparing my games with yours to see if it isn't an installed game or something but the only thing we both have is Halo waypoint and I installed that a while back and my library has only recently started freezing, so that can't be it. I contacted Xbox support regarding this matter but they're useless as always, and since this is my 3rd Xbox (lost my previous 2 to the RROD) and it's not even a month old I'm kinda freaking out!

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Hi Guys try this

go here

support.microsoft.com/.../en-us

and do solution 1

it worked fine for me :)

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