Game Dowbload

Hello,

We just got the xbox 360 for the kids and I tried to download the games that came with the game and well they are not showing up. It was kindof late so I wanted to go to bed and I thought it would be okay to turn it off and they would still download to the xbox and now I do not see the games. Did I make a mistake by shutting it off? What can I do to correct this? 

    Thank you

Patricia

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

This forum is for Xbox One support....

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Sawtooth,

 The games should have remained in your Active Downloads and continued to download once the Xbox was turned on and connected to Xbox Live again. However, try and see if you can get them from your download history by trying one of two methods:

Download History from the Xbox 360 Console
1) Sign in to Xbox LIVE using the gamertag that you used when you originally purchased the content.
2) Go to settings and select Account.
3) Select Download History.
4) Browse your download history and find the item you want to download again.
5) Select the item, and then select Download Again.

Download History from the Xbox.com Website
1) Go to https://live.xbox.com/en-US/download/history
2) Once signed in your should see any content you have tried to download
3) Find Tomb Raider and click Add to Queue. 

The next time the Xbox is connected to Xbox Live it will be added to the Active Downloads queue. Let us know if this helps.

 

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