Game disc doesn't spin

When switching from BF4 to 2k14 or to Titanfall the game(s) 90% of the time won't start reading/spinning. It usually takes 6+ times re-inserting the game for it to recognize it and start playing it.

Previously someone mentioned, on the forums, that if you goto "Settings>Network>Advanced settings>Alternate MAC address>Clear" that it will then load the game; this is true, but takes much longer than trying to re-inserting it multiple times..

..so my question is: Is this issue being looked at or will it benefit me more if I just use my warranty instead and get a new console or repair?

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

I think the disc drive going bye-bye. I was you. I would called MS for repair the console. You can do it over the phone or online. The number in the US and Canada is 1-800-4MY-XBOX.

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same problem.  I have initiated an Advanced Exchange.

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I have also initiated a advance exchange, do suggest everyone with the same problem do the same once the external hdd compatibility update comes out.

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