Game couldn't start Try downloading the game again

Whenever I try recovering my gamertag I constantly get this message! I tried formatting my hard drive and clearing the system cache but neither do anything. How do I get rid of it and recover my profile?

 

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Last updated July 4, 2018 Views 2 Applies to:

That's a good one for the phone support team, most likely it's related to your storage device and a format may not have been enough if it's failing.

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So potentially it may be the end for my xbox?

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Like I said, I'd call support. It may be the end for the memory unit - not necissarily the console itself.

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