What Country/State/Province do you live in? Calgary,Alberta,Canada
Modem brand & model number: Motorola SB5100
Router brand & model number: D-link DIR-615
Network Connection Type: Wireless/Wired Wireless
If Wireless, what type of encryption are you using? WPA-Personal (TPIK)
Things you have tried: Rebooting router/modem/xbox...MAC settings...DMZ...port forwarding
Is UPnP Enabled? Yes/no/Unknown Yes
Is NAT Type Open? Yes
Any Error Codes you encounter:
W: 0000 - 0021
X: 4000 - 1001
Y: 0000- 0000
ID: 0001 - 0007
What type of internet do you have? Cable/DSL/T1/3G? Cable
Who is your ISP(Internet Service Provider)? Shaw
When you run "Test Xbox LIVE connection" what is the exact message shown on screen?
Can't obtain an IP address from your router or modem.
I bought the xbox xlim a few days ago with the kinect and the wireless worked inititally for a few days and then it would work and shut off spontaneously and now it wont connect at all. Ive looked online to find ways of changing ports, MAC number access etc and nothing seems to work...I dont know what to do. Please help.