Friends Xbox live subscription

Dear Xbox,
About 1 month ago I have posted about a friend who was banned for posting a troll message on Xbox live. He didn't he was doing any harm by just sending a message and he got banned. He got banned like a few weeks after his 1 year subscription. We have tried to post at console and bans but have been told that the ban stays. It is kinda harsh for just a message but okay. So we went in the Xbox live chat and have talked about if its possible to get the xbox live subscription on another account. The woman from the chat has advised me to tell it again in a post so I will try again. Is it possible to get his subscription on another account or did he just waste 1 year subscription. I would like a message back if possible please.
Thank you very much
Talmaxz,

 

Question Info


Last updated July 5, 2018 Views 3 Applies to:
Answer

Unfortunately, when a ban is issued...ALL items (Gold, Currency and Marketplace purchases) are forfeit entirely. Your friend will not be reimbursed for the lost Gold time.

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