Friends Showing up as Offline

I have 2 Friends that keep showing up as offline, but they are online and they see me as offline as well. I have tryed resetting my xbox one, remove and my profile, any and everything i can think of.

 

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Last updated July 4, 2018 Views 96 Applies to:

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Anyone have any idea of how to fix this issue? Is it me or something they have to do or fix? or is it a Microsoft issue?

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Are you part of the preview program by any chance?

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I dont think I am, how can I tell?

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Just Checked no im not part of it, and it seems to be only a select few of my friends who show up as offline even well they are online, and a few others will show up as offline and not as "offline xmin agoe playing ect ect."

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I think that I have read that there is a glitch with the preview update that causes a similar issue. Are they in the preview program? Also, check to make sure in your profile (and theirs) that Appear Offline is not selected.

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Im showing up as online and they dont have the preiew program at all, and others see them as online as well it seems to be an issue with me > them.

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The two Friends that i have the issue with are Galixie Sterne and Toasty The Fox. I can never tell when they are online and they can tell when I am online but, others I know that have them on there list as well can see them and me when they come online.

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Is your account (or the other 2) a child account? This may be caused by privacy settings?

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Nope i checked that out first thing when the issue came up.

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I have a very similar issue. I have one friend that it shows hes offline. Shown he's been offline for a month, but i called him and he said hes on every day. We're trying to figure it out but so far I haven't figured it out.

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