Friend gave me his xbox but no account info!

my friend left for the military 2 years ago and gave me his xbox, but he didnt give me his account info. Well hes no longer around and now with the new proofs i cant sign in to xbox live. i need a way to change the account email to mine. i contacted his family but they could not find any of his info for the account. they believe it was his "junk" email that he never really used. How could i go on and change the account info. hasn't been a problem till now.


Question Info

Last updated July 5, 2018 Views 7 Applies to:

well since it is against the rules to use another persons account, why not just create a new one? or use the account your posting from (unless it is the account that belongs to your friend).

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.