Freezing or RRoD

I turn on my xbox and it will show the xbox and microsoft logo than freeze and it wont go any further and i stopped trying and let it sit over night and it still wont work... HELP

 

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Last updated July 4, 2018 Views 1 Applies to:

So it never gets past the splash screen? Have you tried booting up the console with your HDD removed?

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I have the same problem with my (classic) console. Green logo starts spinning, and it freezes. Started happening after an update back in February, doing it once a week for a while, then once or twice a day, however a reboot worked at the time. Now nothing works. Freezes every time I turn on the console. Spent a lot of time on the phone troubleshooting (already did everything suggested several times, HDD on/off, new HDD, etc), only to have them tell me I'd need to pay $150 to have it repaired. I could get a new one for slightly more than that... :@(

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Alternatively, you can set up a repair here, which costs around $99.

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For twice that you could have a new, better version. But that's just the problem. It happened AFTER a Microsoft update. Worked perfectly before then. Obviously a software, and/or hardware issue. Meaning not my problem to pay for. Should be fixed or replaced for free.

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I suggest you call phone support about this issue, at 800-4MY-XBOX.

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Did that. $150.

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