I bought a Xbox One yesterday and since I did not have an active gold membership on my 360 in a while I received the free month trial membership.
Since I also received from another source a 3 month membership code I thought why not redeem it right now - it should add up, like it usually would with such systems. I even checked the support pages if there this would violate my free trial month and found nothing.
Guess what - my trial membership is gone and now I only have the three month added by the code. Is this an error or intended? If the latter, it is simply a joke. Then they should warn the people that the you should not add a code in the trial month. Especially since many people use the code cards and not the credit card.
If it is an error, whom can I contact about these things?
Thanks in advance