I used the last £500 on my card to purchase my Xbox One which had the faulty drive
that wouldn't read any discs problem.
It is now under a normal repair as I couldn't use the 'Put a hold on £600' on your card method.
I'm very disappointed that the free game offer only seems to be applicable to advanced replacement
orders as I have the same problem as they have.
Not only do I have to wait longer to get my Xbox One back from repair but no free game for me
either, just seems very unfair.
Am I being greedy for wishing to be treated the same as others fortunate enough to have had a spare £600 available on their card? I still did have a useless day one console after all. :(
A rather sad wee bear. (Waiting patiently for his Xbox One to return from Germany to the UK)