Fraudulent charges coming through on credit card statement

A few charges have passed through on my credit card which I never made.  I have had several accounts in the past and used more than 1 credit card to pay for things.  However, the statement does not show to which XBOX account the charges were made against.  I have went through each of my accounts and the credit card does not correspond with any of the accounts that I have setup in the past so I assume the card was somehow compromised and is being used for someone else's pleasure.  Some guidance on this issue would be appreciated.

 

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Last updated July 4, 2018 Views 40 Applies to:

Have a similar thread I made a few days ago but any more advice would help here too.

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Responded in your other thread.

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Have you checked all the info, payment acct + other is current, at http://commerce.microsoft.com ?

 
 
If so, suggest you contact a Billing Agent. You can choose Option 1 after finding your country's support line: See http://tinyurl.com/XBLnumbers ...

 
 
but a faster way to speak to an Agent is to go to http://xbox.com - sign in there if you can - then go to http://support.xbox.com/contact-us?xr=footnav#0:2:5

 
 
Click on Request A Call and type in a few lines explaining your issue and you will get called back quicker than if you waited in queue on hold.

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