I haven't been playing online for sometime due to work and such, so thought one day log in to play some games and update. But when I entered my four-digit passcode - either I forgotten it or the system didn't recognise the code!
I went to try and retrieve it and when asked for the answer to my security question, I didn't know the answer! Is there a way or would I need to speak to customer support for help. And what information would I need to supply before hand.