Forwarded here from a support chat regarding making sure my Xbox does not reset to factory default again without me initializing it.

I was in a chat and my Xbox one reset itself causing me to reinstall all games. I am a preview member but recently opted out of the new dashboard. This happened after the update

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:
Answer

It does state on the preview dashboard that within 72 hours of opting out of the program your console would be factory reset erasing all data on the internal hard drive.  If you had an external drive attached to the console the reset would not have affected the data stored on there or on the Cloud.

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