forgotten password

how do you get into my xbox 360 when i forget my pasword

 

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Last updated July 4, 2018 Views 0 Applies to:

You can contact Xbox Support: support.xbox.com/.../contact-us

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you can visit http://account.live.com and under the sign in button, click can't access your account and it will walk you through a password reset for your account.  once you reset that password, turn your xbox on and use that new password to sign in.  if that doesn't work for you, or you are unable to access that email address when doing the reset, there is an option that says i'm unable to use any of these options, it will have you fill in some information and if it pleases the system, it will get you a password reset to an alternate email address that you provide when filling out that form.  if you are still confused or lost at that point, definately contact xbox support at 1-800-4MY-XBOX, but remember, they cannot provide a password reset over the phone, only assist you with various options to reset your password or get back into your account.

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