forgotten email

I logged into my xbox this morning and my xbox has asked for my email and password, thaught i knew my email, but my email didnt work i have forgoten my email linked to my account is there any way i can find out my email linked to my account, think problem has also happerned to my friend

 

Question Info


Last updated July 4, 2018 Views 2 Applies to:

Hi TheMatThing I don't think it is your email this has happened to a few people.

 

What you need to do is goto Storage Devices and Profiles

 

Then Delete your profile

 

Then go back to Storage Devices  and select any of the Storage devices and press Y 3 Times (press y one after the other)

 

Then Restart your Console

 

Press the Xbox Guide Button the big X in the middle of the controller and redownload your profile

 

after that everything should be ok and good to go

 

Once on your profile or before if you can update your Security Proofs

 

all the best if you have any problems afterwards please message back and we will try to help further

 

Godmonkee

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Now Godmonkee, how will he be able to do that if he doesn't know his email.

Thematthing - if you can access your dashboard at all with the account, scroll over to System then Profile and see if your email is listed there.

If you cannot do that, give support a call.  They will ask some account specific questions.  If you are able to answer them correctly, they'll give you the email address.

support.xbox.com/contact-us

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