Hi, can anyone help me, I need to put in a 4 button pass code but have forgotten it. I dont want to have to delete my profile as I have just got Gold membership and I am worried this will be deleted as well.
Hey there Spookster! If this is the LIVE passcode on your account, all you need to do is Download your profile again. If this is the Parental Passcode, you'd need to
contact us via chat or phone to see if an agent there can assist you. Let us know if that helps, thanks!
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