forgot

i forgot my wIld password and my email password is there a way to change my wild to the ne i have now with out knowing my passwords

 

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Last updated July 5, 2018 Views 5 Applies to:

You can go on to hotmail.com and click on "Forgot my password". Be prepared to answer some security questions though.

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You could call 1-800-4my-xbox to reach customer support. They will probably be able to help you.

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The easiest method to recover your password is via our "forgot password" prompts, highlighted here: xbox.com/forgot

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Xbox cust support CANNOT recover a password. You can only do it through windows live at account.live.com or windowslivehelp.com

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HAVE A HUMAN ON THE PHONE ANSWER SIMPLE QUESTIONS! LIKE DID YOUR COMPANY RECEIVE MY NEW CREDIT CARD INFO OR NOT!!! I'VE BEEN TRYING TO PAY MY DAMN SUBSCRIPTION FOR HOURS NOW WITH NO ANSWER FROM XBOX!!!!!

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Dear Percodad:

1 This is a Microsoft Account issue

2 Microsoft Account has no telephone support at all. You contact them at  answers.microsoft.com/en-us/windowslive/forum/wlsecurity

3 To reset your password the only way to do that is using the Microsoft Account procedure, no one at Xbox can do it

4 We are volunteers here. Shouting at us with all capital letters won't make this happen faster. The only, repeat, only way to do this is at account.live.com/password/reset

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Once you have the WLID password you can change your Windows Live ID (which is now called the Microsoft Account) at account.live.com/ChangeID.aspx

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