my mom tried to access it this morning and it told her it was incorrect. she tried it several more times and several other passwords she generally uses and none of them work. problem is she used a gmail, not windows live, as her email. is this why it's acting up?
to specify she has the email and the password to it, but she thought this was the password the xbox uses and when she used it it didn't work. DOES it use the same password as the password to your email? can she get it emailed to her or a reset emailed to her? is the issue because it's not a live? thanks xx