Forgot parent ID

I have not used Xbox Live a long time and I forgot my parent Windows Live ID. So how can I know my parent Windows Live ID?
I also can't use http://support.xbox.com/en-US/billing-and-subscriptions/account-management/manage-live-id because I need to accept the terms of use

 

Question Info


Last updated July 4, 2018 Views 5 Applies to:

Hi, try theses steps to see if are able to remember/recover your windows LIVE ID.

support.xbox.com/.../forgot-microsoft-account

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You have the parental email address written down, right? If not, go to the Xbox and try to accept the Terms of Use and it will be shown to you.


1) Take that to http://account.live.com/password/reset for the password reset

 
2) If you can't reset it, go to http://account.live.com/acsr SAVE THE EMAILS SENT TO YOU

 
3) If that fails, contact Support (1-800-4MY-XBOX Option 2 in the US et Canada) and provide them with the Console ID number from Settings | System | Console Settings | System Info (it's on the 2nd line) and the reference number from the email sent to you in Step 3, and submit a UE Request. However, it is faster to have the Agent call you by going to http://support.xbox.com/en-US/contact-us?xr=footnav#0:6:3 (and if you're not in the US, replace that with your country code, e.g., CA for Canada).

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