Forgot my Xbox account email for an alternate account

So, recently I deleted an gamer tag off of my Xbox. Now I need it back, and I remember all the details of the account minus the emails (both the account and recovery emails).

I've heard the advocacy team can help this out, but the support chat tells me they only sort out passwords now.

I phoned up and, despite giving pretty much every detail, they wouldn't give the email.

What I'm looking for is a way to contact the advocacy team, because I have a feeling that support chat was misinformed.

Any ideas?

 

Question Info


Last updated July 5, 2018 Views 20 Applies to:

If you haven't already tried, you can also try recovering the email here - support.xbox.com/.../forgot-microsoft-account-solution

Otherwise, I don't believe there is a way to contact the advocacy team directly. Contacting phone support will get the process started, so you would need to try contacting them again.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.