forgot my windows live id

i recently bought a new xbox 360 slim as my old xbox 360 got rrod and i do not know the windows live id as i can not get onto my old profile is there a way to recover the email adress using my gamertag

 

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Last updated July 5, 2018 Views 11 Applies to:

The best thing to do if you don't remember your live id and password is to contact Xbox Support by phone they can look up your account by gamertag and then have you verify the information on the account and then provide you with the live id.

Then you can go to login.live.com to reset the password for your live id if you don't remember the password.  I hope this helps.

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ive tried calling and they wont give me any information. i was bouncing from place to place and joined teh military and lost all knowledge on address and phone numbers!

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Go to windows live and use the password lost feature. Or if you forgot your user name use that. If you had one they should remember it. If you know your password then click forgot user name.

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