So, late last night I attempted to log into my account and I was immediately greeted with this little treat:
"In accordance with Xbox LIVE policy, the gamertag i MHein i is no longer allowed. Please change your gamertag before playing on Xbox LIVE."
In an attempt to determine that rationale behind the name ban I called the support department in hopes of this enigmatic situation being resolved. However, the support department stated that there wasn't a single note regarding why the name change was enforced and they suggested that I make a post here.
I guess that's what I'm going to do, so here I am. I'd like to know why this account was deemed inappropriate or anything of the sort. This gametag, while not my name, was a nickname given to me ages ago by someone that knew me and a person name "L. Hein." This person was a dear friend of mine that had certain medical issues, and ended up being my best friend -- the remaining bits of the story aren't necessary, but this name is something that I've latched onto.
Basically, I was Heins "little brother" and people started calling me Hein, and since he came first with the L some people attached the M onto my nickname and it just stuck.
I've had this account for 7+ years, so I feel as though I deserve some sort of explanation for why this is happening now. If the name ban is final, then I'd like to have the account completely disabled.