Forced Child Account

I have but one problem.

A friend gratiously baught me a copy of Fable III recently which i was all too happy to spend the entire day to download.

i start playing only to find out that the DLC FREE weapons that i am allowed to get are not avaliable to me because my account has been forced into the care of some account of which has a ridiculous name. what i want to know is how to get this removed. this was not an action sanctioned by me so why has someone been able to set my account under their whims and make me unable to download content rated 16+ yet i am still able to go out, purchase a copy of GTAIV and play all night long without concequences yet i cannot get the 16+ rated content.

 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

Hey there! Are you suggesting that your account thinks you are younger than you are, possibly from putting in the incorrect birth date? If you are on a child account but the age is now over 18, you can simply promote the account to an adult in the Account Management options. Does this help you out?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Id like to think that is the problem but i can't find any options to change from a child to an adult account.

also theres still the mystery of why i have to log in to a second account which is not mine and i've never heard of to change just about every option that isnt a password reset in my own account

as for the date of birth its correct

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I'm a little confused, how are you logging in to the parent account if you've never heard of it? How do you know the log in information? Also, where are you looking for the option to promote? It should be under Account Management when you're logged into this account.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

im not logging into the parent account, someone has made my account a child account and i have to log into their account to change it into an adult account, i did not condone the original action of making my account a child account as i have been above the age ratings of my country for many years

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

There is no way to promote a child account into an adult account other than to wait till the age of the account is that of an adult. When the account was made it was given the age of a child and a parent had to give approval for it to be created. There is no way to change that that account into an adult until it reaches 18 years old.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

i have been past the age of 18 for a few years why hasnt my account been changed already

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

If your "account" is of adult age, have you checked family settings to make sure that mature content is allowed? And what error do you get when you try to download or use mature content?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Where do i change these settings, pretty much every option is disable as it says "Parental Approval Required"

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

You cannot change the birth date on an account. Simply put, your options are to either wait until your account thinks you are 18 or create a new account.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

isnt there anyone i can contact? i've been over the age of 18 for a few years now

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.