I live in Michigan, USA
Mode: Cisco DPC3008 (given to me by charter cable provider) (brand new, replaced older one to try to fix this issue)
Router brand & model number: Belkin N750 DB dual band N+, model: F9k1110V1 ($95 router, a year old, bought to try to fix this issue that was just starting to happen)
If Wireless, are you using a white or black external adapter, or an internal (Xbox 360S) adapter?: No, I have the issue with two xbox 360's, one in my living room upstairs which is connected with an ethernet cable to my router (black elite 360)
(modem and router are upstairs) and one in my bedroom downstairs, which is an xbox slim with built in wifi.
Things you have tried: Turning off UPnP, Reseting network info to default settings on xbox. Clearing my cache, turning on DMZ for my xbox slim's IP, Turning off DMZ, Changing wifi frequencies, manually opening up Ports, turning off ports after
confirming that didn't help. I reset my router's settings to factory settings. Ive called my internet provider and asked for help. They replaced some old wires that had interference and it seemed like it helped for a few extra hours, but now it seems to be
happening more often. I tried turning off my wireless turtle beaches to reduce interference which didn't seem to help my xbox from disconnecting. My other internet capable devices such as my laptop and ipod and such have not had any issues with internet dropping.
Is UPnP Enabled? Yes.
Do you have a NAT error? If so, what is your NAT type?: My NAT type fluctuates from moderate to open. when i restart my router sometimes i still can't get on for a few minutes.
Any Error Codes you encounter: There is an error code that comes up but i havent written them down, I will when i see them and i will add them to this post.
Who is your ISP(Internet Service Provider)?: Charter
After you run "Test Xbox LIVE connection" press “Y” for "More Info”. In the pop-up that appears, what are the following values, if shown? (If a value below does not appear for you, just leave it blank.)
(This test was when my NAT was Open) (i can do a test when it's moderate if you would like)
W: 0000 - 0021
X: 0000 - F001
Y: 20A8 - 48E0
Z: 0000 - 0000
ID: FFFF - FFFF
L: 0015 - 10F0
Q: 8015 - 100C
D: 192.168.2.1, 0.0.0.0
Thanks for taking the time to help me, if i could get this fixed id happily pay for it! But not really, haha. But it would change my xbox experience 100%!!!!