fix

 xbox from ebey and the family settings is locked on,can't play games or anything,does anybody know how to get it off.I have tried all combos noting works,also being on the phone to mirror soft

For nearly one hour on hold,thinking about throwing it out the windows.any help.

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Sorry to hear about your problem.

 

But, have you tried to reformat the hard drive (System, Storage, select the hard drive, Press Y.  Then Reformat Drive)?  This will erase all of the settings.

 

If this doesn't work, you can try contacting Xbox Support (http://support.xbox.com/en-US/contact-us) to see if they can help.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Fixer, if you just got the console from an eBay seller, contact the seller and see if they have any info on the family settings. Plus if you are within the 45 day eBay coverage, return it to the seller for refund. This will be a SNAD case.

SNAD= Significantly Not As Described. If the advert stated it worked. Hope that helps mate.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.