Fehlercode

Hallo,

ich wollte Heute wollte ich mir XBOX-Gold kaufen(Lastschrift), aber es kommt immer ein Fehlercode(0070057) und wenn ich beim Support suche kommt nicht 0070057 raus, sondern 800757. Kann mir jemand helfen?

Danke im voraus 

Atropos


[Translation: Hello


I wanted to today I wanted my XBOX gold kaufen(Lastschrift), but there is always a Fehlercode(0070057) and when I'm looking at the support comes out not 0070057, but 800757. can anyone help me?


Thank you in advance


Atropos]

 

 

Question Info


Last updated July 5, 2018 Views 22 Applies to:

Entschuldigung nach Heute ist ein "wollte" zuviel:D


[Translation: Excuse me after today is a "too much wanted": D] 

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Hey there Atro! I'm sorry to hear about the error code. Let's see what we can do to figure things out.

I'm sorry to say that I'm having a little trouble understanding the situation. Can you tell us exactly what's happening when you get that error code? What functions are you trying to perform when you see that error code pop up?

Let us know and we'll be standing by to assist. =)

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Hallo,

wenn ich die Lastschrift Daten, also Kontonummer etc. eingebe und auf weiter klicken kommt Error Code 0070057.


[Translation: Hello


Error code 0070057 comes when I enter the direct debit data, account number etc. and click Next.]

 

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Hey again Atro! Thanks for coming back to help us understand.

Are you saying that error code comes up when you try to edit your billing information?

If so, I suggest heading over to commerce.microsoft.com and ensuring that all of your billing information is valid and up to date. If that doesn't work for you, I suggest using the Contact Us page to set up a support call with a billing specialist who can go through your options with you.

I hope this helps! Let us know if you have any questions. =)

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can you add a 3 month gold subscription card to an account that's using a one month gold trial? Cause when I try to it says unable to please update or change your payment option but I took my visa off my account and turned off auto renewal a day after I created my account and got a one moth free trial...please help?

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Hallo,

habe vor ein paar Wochen meine Xbox gestartet und musste mit erschrecken feststellen, dass meine Slim erneut von einem Fehlercode betroffen ist. Fehlercode E68: D.h. Festplatte ist platt, durchgebrannt, was auch immer - Die Lampen leuchten rot und die Konsole lässt sich nicht mehr starten, ohne das die Festplatte entfernt wird. Das bedeutet das alle Gamerscores und Spielstände futsch sind. Is ja nicht so "schlimm", sind ja nur wieder einmal 500 € die in den Himmel geschossen wurden und auf das Konto von Microsoft fließen.

Kundensupport fühlt sich keiner zuständig und per E-mail erreicht man auch niemanden. Optimal eingefedelt, würde ich mal sagen!!!! Fehler so eingespeisst in das System, dass wenn die Garantie um ist man sich gleich eine neue Festplatte für runde, ja ganz billige 100 € kaufen muss.

Kundenorientiert??? Nicht die Bohne!!!

Da das jetzt die Zweite Xbox ist, die kurz nach der GArantie in Rauch aufgeht und mir keinerlei Kulanzansprüche gewährt werden, werde ich das Disaster von einer Xbox aus meiner Wohnung entfernen und Sie in den Jordan befördern.

Xbox - Auf nimmer Wiedersehen!!!!!

Fehler dieser Kategorie sind eine Frechheit, eine Schande das man damit so weit kommt und sich die Leute immer wieder neue Festplatten und Konsolen aneignen und dabei jede Nacht beten das nicht wieder ein Fehler auftritt.

Hauste rin

[Translation: Hello

my Xbox started a few weeks ago and had to scare with determine that my slim is once again affected by an error code. Error code E68: I.e. disk is flat, blown, or whatever - the lamps light up red and the console does not start, without removing the hard drive. This means that all Gamerscore and game saves are gone. Is not really "bad", are €500 that were shot into the sky and flow on the account Microsoft Yes only once again.

Customer support feels responsible none and by E-mail, you can reach anyone. Best eingefedelt, I would say! Error so driven in the system, that when the warranty is you are just need to buy a new hard drive for round, quite cheap €100.

Customer oriented??? Not the bean!

Since this is now the second Xbox, which goes up in smoke shortly after the warranty and no grace claims be granted me, I will remove the disaster of an Xbox from my apartment and move in the Jordan.

Xbox - never see you again!

This category are impertinence, a shame that so far to get to and suitable people new hard drives and consoles and pray there every night never fails that.

Hale rin]

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Hey there PegasusKadavar,

I'm sorry to hear about the issue. Since this thread is pretty outdated and the original poster has most likely been taken care of, I would suggest creating a new thread detailing what you're experiencing. Feel free to list out any troubleshooting steps you may have already tried and post up any error codes you may be receiving. This way you can receive support catered specifically to you from our community. Thanks so much!

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