When I purchase the MSP few years ago, I was under the impression that MSP NEVER EXPIRES. To a consumer, "no expiry" means it will not turn worthless due to whatever reasons.
However, recently MS announce that MSP will retire (in other words, going to turn worthless). That is fine, if the company could offer reimburse of the balance to cash or convert it into something "in kind" and of equal value so that consumer will not be shortchanged.
They offer to convert it into "local currency" which seems fair. But alas! the converted currency comes with expiry (1/Jun/2015).
Now, that is NOT something of equivalent value from consumer POV. I paid for "currency" that is supposed to have no expiry, but yet, it will be turn into either a)worthless, or, b)something that will expire.
Is this fair to consumer who bought the MSP under the impression that it NEVER expires?
The concern is very simple. I have no digital content that I would like to purchase at the moment. Why am I force to spend the currency that is supposed to have no expire (when I paid for it)?
The main issue with the expiry is this. If I were to know that the "currency" will expire, I would NOT have bought excess if I do not intend to spend it all immediately. No one likes to keep excess of "currency" that will expire.
The condition of "no expiry" influenced my decision to purchase. And now I feel cheated if I am forced to spend it within a "limited" period regardless of how long that is. And I do not feel that '1 year" is long enough.
If you cannot reimburse the balance as cash, then you should convert it into "normal local currency" that will NOT expire!
I do not feel that it is fair for the company to convert "currency with no expiry" into "currency with expiry".