family settings

im trying to acsses my familly settings but i forgot the 4 button passcode can i change this? gamertag lol 2 die

 

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Last updated July 5, 2018 Views 5 Applies to:

Hey Lol, you should be able to resolve that issue with a quick call to phone support. :-)

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i forgott pasword in childe profile

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Hey there Lemur! If you have forgotten the password to the child account, you can go through the process to download the parent's profile and then select the child from the list that comes up and see if you can download it from there. If that does not work, you would have to try resetting the password entirely. You can find steps for that in our WLID guide. let me know if that works, thanks!

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