You will need to call up phone support to get them to help with this. Also when you call you will need to provide proof of ownership for the console or parental account.
Support numbers here:
Did this solve your problem?
Sorry this didn't help.
Great! Thanks for marking this as the answer.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this response?
Thanks for your feedback.
Thanks Digital Assassin I will try this out :-)
I have the same problem right now. I don´t know the code because my little sister change it. And now I can´t enter the familiy setting.