Can anyone help me with this problem. I am trying to add my son to my family pack but just seem to get sent around in circles!
I can't add him on the xbox or via the pc. When I try and add him on the xbox it says this message: Can't sign in using your windows live ID please try again, the password and user Id are correct.
If i try and add him via the pc this happens, I click on add exsisting member, his windows id comes up, the next screen says log in for my parental approval, which I do then the next screen says this email address is associated with a windows live ID please log in, but when I do I get the same screen again and again. It makes no sense.
this is really frustrating, I have contacted customer support but they seem just as confused as me, any help would be apprieciated, especially after paying £69.99 for it and it's pretty useless if I can't add him, another point to add is he doesn't have gold already as it expired so it isn't because of that, and he doesn't have any problems associated with his account. It's really annoying!