Family Pack - No longer available?

I contacted Microsoft tonight about upgrading my Gold Account to a Family pack, to be told this is no longer available.  Can someone please confirm that this is correct and if so why?  I have 2 sons and between the 3 of us it would have been a lot cheaper to have a family pack.  However if this is now the case, when the next Sony consoles come I will look to purchasing that instead.

Anybody got an answer?

Thanks

 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

this is correct the family pack is no longer available but MS has not said why or if they are bringing something like it back in the future nobody knows for sure other than MS but they are not telling anytime soon.

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So wait...you contact an Official MS Agent from the Xbox Support who tell you that Family Packs are no longer available then you come to the Forums to confirm this with users who are the same as you? I mean a Forum agent may come on and confirm it but you called Xbox Customer Support. I don't think they would blatantly tell a lie on a recorded phone, if the agent valued their job. LOL. But yes, Family Packs are no more. It probably was due to the restrictions and other things. Even without the family pack you still have parental controls on the accounts.

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Family packs have discontinued because of the issues they caused within the server. People losing gold frequently, not being able to grant point allowances, not being able to get back into family packs after being removed etc; the list is pretty endless it seems. It cost them more money than it made xbox, so they decided to rescind the offer. This sucks majorly for people who have family packs. THOUGH, if you STILL have the family pack, you can kick one person out, have them buy one year of gold, put them BACK into the pack 5DAYS AFTER REMOVING them and that accounts Subscription time(12months that they just purchased) will be split in half to 6 months and then distributed to everyone in the family pack. So you'll spend 60$ for 4 seperate sets of 6months for everyone in the family pack. You can extend the duration of the pack this way. Otherwise, when it 'renews' it will cancel the family pack. Ball is in your court.

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You can also skip the 5 day waiting period by contacting Live support. They have a way to add an exception built in.

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