False gamer profile for my email?

Okay, so I am currently on my main email.
The email I use for everything, but it has a gamer profile called "TillableMule208"?
My Xbox gamer profile name is "Azn Turtle 08".
How did this TillableMule208 guy get this Xbox email account?
My Azn Turtle 08 profile is on another email that I also have access to.
Is there any way to fix this because I keep getting emails from the TillableMule208 on my main email and I don't use the email listed for my main Xbox profile.

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My main email is on Yahoo and has TillableMule208 stuck to it.
This is not my account, but is my main email.
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My other email is on Xbox and has Azn Turtle 08 on it.
This is my Xbox profile, but not the email I use.

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I have access to my Yahoo email, Xbox email, and Azn Turtle 08 except for TillableMule208 on the Xbox.

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How do I change or switch TillableMule208 and Azn Turtle 08?

 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

You created the account when you signed into xbox.com or your console with that e-mail at some point in the past.  you can swap them, but it's going to be a pain.  You'll need to create a new Microsoft account at signup.live.com, then transfer THIS gamertag to that MSA by downloading it to your console and going to Settings -> Account -> Account Security -> Change Microsoft Account.  Once that's done you'll need to swap your gamertag to this MSA using the same process.

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Hi there,

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please follow the instructions at the Notes section it explains the steps to switch those accounts and emails on this link to be able to swtich those accounts: support.xbox.com/.../switch-gamertag-to-different-microsoft-account

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