Failed update can't play may anymore please someone help me out ?

I tried to to update my Xbox 360 and it downloaded it and restarted as usual but each and everytime the application of the update fails and it tells me to go to xbox.com/support with the following code : 3151-321F-B380-0402-C000-0001... but I can't find anything here... Can someone give me an advice please thanks

 

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Last updated July 4, 2018 Views 2 Applies to:

Have a look at this troubleshooting guide for console updates.  Hopefully it helps you out.  http://support.xbox.com/en-us/xbox-360/troubleshoot/update-xbox-360/system-update-help

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Thank you for your quick answer i've checked it n i had to call the customer service but it seems that nothing can be done for my xbox so i'll have to get other it i guess

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I'm not sure I understand, did you try to manually update your console with the link provided above?

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