"Failed to load saved data" every time I go into a game on my xbox one games library this message pops up or a similar one. I can't get past the loading screen no matter what. It happens with all my games, whether it is hard copies or downloaded to the console. i have tried clearing the cache by holding in the power button but it doesn't solve anything. Please help as I do not want tot format because i will lose lots of games and data. I can't phone someone in support as I live in South Africa and it says i need to enter a valid phone number for them to phone me.