Factory reset

Hello,

I just purchased an Xbox360 Slim + Kinect yesterday for my son.

However, I made many errors in setting up - from using my wrong Microsoft account, the wrong account for my son, the wrong integration with my Media Center, to a number of other settings that I'd like to change.

I'd ideally like to start with the out-of-box experience when you first turned on the product, and there seems to be a series of code to do that from your wireless controller, but I don't know what it is for my console. The "Initial Setup" doesn't really correct my mistakes. 

Can someone from Xbox support contact me for the factory reset code series?

 

Thanks,

 

-krish

 

Question Info


Last updated November 17, 2018 Views 2,492 Applies to:

You will need to Contact Xbox360 Live Support, You can do this by Phoning 1800-4my-Xbox

Or by following this link here you can request a call back or Chat with a live official.

support.xbox.com/.../contact-us

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Also if you used the wrong email and would like to change your email associated to the gamertag you created, You can do this by,

 

Signing into the xbox360 with the gamertag associated to the email you want to change.

 

Scroll to the right to your settings tab.

 

Select Account.

 

Scroll Right to: Your Information

 

Select Account Security.

 

Select Change Microsoft Account and follow the prompts given.

 

Goodluck!   -Listed

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Hey there,

For the 'Factory Reset'. You would just need to format your hard drive. To do this, simply go to THIS link and scroll down to the "Format a storage device" section and follow the steps there.

 

That section also shows you where you can find your serial number, which is sometimes needed to complete the format.

 

Hope this helps,

Cloud

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Formatting your hard drive is the harsh way of resetting your console. The easy way of doing this is by going to system settings>console settings>system info, then entering a series of key strokes which will then reset the console to factory settings without doing a complete wipe of the hard drive. The series of keystrokes change and are different for each console, in order to find out what they are you have to contact xbox support. They will provide you with these for free.

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I know it's an old thread but I'm struggling with this problem now myself. I've tried the code that I got from XBOX support (LT RT X Y LB RB RS Y Y Y) as well as the dreaded hard drive format and neither have removed the Family passcode from the console. I was never asked to set on up, or the connected security question. I'm trying to play GTA V but the console won't let me even get into it.

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Greensleeves94

This works as of so far. Go to console settings, then go to system info.

Do this series of  keys to reset it.

Left trigger, right trigger

X,Y

Left bumper, right bumper

X, X

Up on d-pad, down on d-pad

Hope this works

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Hello . I have a problem with parental control . I bought the console from a friend but he remembers code. I would like to reduce it consoles is the factory setting . Console serial number : 428111461605

Console ID : 053976479291

arcade console 20gb of 2006

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Hey there misiek099!

Sorry to hear about the issue! Since this is an older thread, I suggest contacting our chat or phone support agents through our Contact Us page or post a new thread detailing the issue you're experiencing. Thanks! :)

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