Hello, I have an external hard drive I want to use to increase my storage space. I am having problems, my xbox one only recognises the drive as media storage.
I have formatted, partitioned and ensured there is a usb 3 cable for the drive. My drive is a 1TB Western Digital My Passport Ultra. It's usb 3. http://www.staples.co.uk/my-passport-ultra-1tb-usb-3-0-portable-hard-drive-red/cbs/420301.html?price=incvat&cm_mmc=SEM_PLA-_-google-_-serp-pla&gclid=CJL4_NPPgsYCFS2WtAodRDQA2A
I have tried the drive in all of the xbones ports. The drive works perfectly fine on my laptop with no connection issues and I have always been able to add/remove files without issue.
Xbox brand new.
Any idea how I can fix this issue?