Extended Service Plan - INCORRECT PRICING - $69.99 for 2 or 3 YEARS?

One the Xbox website:

http://support.xbox.com/en-US/xbox-one/warranties-and-repair/complete

It says that 

Pricing for Microsoft Complete - Xbox One and Kinect for Xbox One - 3 years for $69.99

But when you go to the Xbox Complete Online order form:

http://myservice.xbox.com

On the order form it says 

Pricing for Microsoft Complete - Xbox One and Kinect for Xbox One - 2 years for $69.99

Why does it say 3 years on the Xbox Website, but only 2 years on the actual order form?

 

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Last updated July 4, 2018 Views 8 Applies to:

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It's bad wording on their part, it is 2 years beyond the included 1 year.

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Is that verified because I was wondering the same thing

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On my Xbox One page-

"This device is covered by an Extended Service Plan. No charge replacement for hardware malfuctions is available through the plan expiration date of Feb 15, 2017."

So they added 2 years on top of the 1 year.  I am not sure why they have it worded it the way they do, but it's definitely confusing.

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I talked to Chat support and they confirmed the same thing. 2 years from the end of your Standard Waranty. But you have to purchase the Warranty within 45 days of purchasing the Xbox one. For Day One launch buyers Nov. 22, 2013, you can buy your Extended Warranty until approx. Jan 5. 2014. After that, the offer is off the table.

This warranty is great because its valid till the end, regardless of the number of times your console may need to be serviced/replaced. Also included 2 controller replacements for the lifetime.

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Why does yours say February 2017 after purchasing the contract but mine says nov 2016??? Did I get hosed 90 days?

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I don't know, I noticed when I first registered it the warranty end date was in Feb of 2015, instead of Nov of 2014, maybe it was a Day One  promotion.

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Well I've got a day one console so it can't be that, did u purchase it on day one?

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No, I pre-ordered my Day One BF4 bundle from Amazon on June 10th, and it got to me on release day. When did you get yours?

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No sorry I meant did you purchase the protection plan on day one?

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Oh, no, I bought it on November 23rd.

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