So I signed up for 1 month for £1, with the intention of trying it for 1 month and cancelling before the 2nd month.
About 2 weeks in, I signed in and a message came up. It said
''Your subscription expires on 17/07/2011, would you like to turn ON auto-renewal?''
It gave me two options. ''Yes'' and ''No''
I selected ''No''.
Then I think it gave another message saying ''You can turn on auto-renewal at any time by blah blah...''
I thought that was good because now I would not have to cance. Obviously I thought auto-renewal was not turned on. That's pretty understandable, right? I mean, I would have no cause to expect it to be on, having been informed my service was expiring, been
offered the chance to turn auto-renewal on and selected no.
I'm sure you can guess the next part. I find out that on the same day they asked me that question they emailed me (I don't check this email often because I set it up only for the purpose of using it for xbox live...), telling me auto-renewal was 'ON'.
Please don't insult me by suggesting I pressed 'yes' instead of 'no'...
What a scam. I was not expecting the question and would have phoned to cancel, the question was asked and caused me not to phone and cancel. Absolutely outrageous.