Everyone's favorite error - Please enter a valid credit card number.

I've been trying to add my Visa card to purchase Gold for quite a while now. It refuses to accept it on both console and Xbox, I used this card on my old account and it worked fine each time. I've tried the little guides which are outdated numerous times, I don't need a guide to tell me how to get to the place where I'm stuck, thanks.


Question Info

Last updated July 5, 2018 Views 5 Applies to:

Hey Metrous, if you're getting the same error on Xbox.com and on your Xbox 360 console, you'll either need to try a different payment option, or give phone support a call about the issue. The number for North America is 800-4MY-XBOX, but let me know if you'd like the number for a different region!

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