Ethernet port fried

Used four different ethernet cords that work fine on both computers. Ethernet port will not light up when plugged into cord. Have tried all three ways to connect. What can i do?

 

Question Info


Last updated July 4, 2018 Views 7 Applies to:

Hi there,

you could try some of the solutions here: support.xbox.com/.../connection-error-solution

And if the console does not receive any connection at all, even not when another console does connect via the same cable. Then the console is likely in need of repairs.

My advise would be to test the solutions on that link and to test the console at a location where another console is able to connect via a cable, to verify that it is a console issue and it needs a repair.

To request a repair go here:  http://myservice.xbox.com

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Pins on the socket don't look damaged at all do they?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.