Ethernet Issues

My xbox 360 will not connect to my network. I how i can test the port to see if the port is faulty, I hooked it up to router and modem still no connection to network, tried different cables, router ports etc. my report code is as follows


W: 0000-000B
X: 4000-1001
Y: 0000-0000
Z: 0000-0000
ID: 0001-0002


Question Info

Last updated July 4, 2018 Views 3 Applies to:

Have you tried running the "Restore to factory defaults" function on your Xbox.  It is located in the Network Settings under additional settings.   Then see if it will connect.  If not, then I would say your Network Port in your Xbox is bad and you will need to send it in for repair.

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