Ethernet Cable

Earlier today i was able to connect to the internet via ethernet cable, but now it won't connect even with a direct connection to the router. WTF. The wireless connects fine.

 

Question Info


Last updated July 4, 2018 Views 14 Applies to:

Power cycle your networking equipment and connect your console with a different Ethernet cable along with a reset of your consoles network settings.

Let us know how that goes and we'll go from there.

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Help please - After 4 months of multiplayer via Ethernet connection can now only connect with wifi. Have power cycle modem & console 5 times plus signed out twice.

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WEPN7 - If you haven't already, please go ahead and swap to a known working cable, to eliminate an cable issue. You may also try with a different LAN port on your router.

Keep us posted.

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If you haven't removed the power from your console completely try this. Hold the power button on the console for 10 seconds or until the power shuts down completely.  Unplug the power cord from the back of the console for 5 minutes.  Plug the power cord back in and restart the console.   Once it is back up and operational test for results.

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