Ethernet Cable Not Recognized.

For some reason my Xbox won't connect me to live and when i'm trying to test connection it says that i need to have Ethernet cable connected to Xbox and Modem. So i check if cable was loose but it was not. Tried again and same problem. I also tried whit other cable but that did't help. What would cause this?

 

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Last updated July 4, 2018 Views 7 Applies to:

Jaska, appreciate your taking the bull by the horns and doing the troubleshooting you've done so far.

Is the cable a known good cable? Has it worked on a PC or other device?

If so, then try another port on your modem or router.

If that does not help, then unplug the ethernet cable from the back of the Xbox, get a flashlight, and look for bent or misaligned pins in the Ethernet socket; there should be eight pins, angled back about 30 degrees.

Should that all fail, then contact Xbox Customer Support and ask for a Hardware Agent.

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Hello,

If you're having this sort of problem and you've tried the following:

Replacing the Ethernet Cable (or trying a different one)
Directly connecting to the cable/dsl modem (without the router with a new Ethernet cable)

Then that means that the Ethernet port on your XBOX 360 has been damaged. You will need to visit the XBOX repair site here and request a repair. If your XBOX 360 is under the 1 year standard warranty then the repair is free, if not then it's going to be a $99 fee for the repair.

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I tested two cabels and none of them worked on xbox. Also tried different ports but that did not help.

I maybe have figured this out. There was thunder storm last night and i have left "Internet/Phone socket (Don't know what to call it) on by accident. I,m pretty sure that thunder fried it.

I have three years old 60Gb pro so i,m probably just gonna get new 250gb slim :).

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If you decide to buy the new console :) then you don't need a transfer cable to move the files... an ordinary USB flash drive will do to move your profile and your offline game saves, you can redownload a profile from XBL, and everything else you need to use the License Transfer option before you redownload it from Download History under Account Management.

And, your homeowners insurance policy _may_ cover the replacement.

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You could also consider just getting a Wireless Adapter if you already have a wireless router. I think it's a good next step.

www.amazon.com/.../B002RS7NB2 has the genuine XBOX 360 adapter for $54.99 and other vendors are shown at www.google.com/.../catalog

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