Error

Live is telling me to update my payment information, which i did 2 months ago, But no i try to log in, and its telling me to update payment info.  I do, it signs me on to live, but i can't do anything.  All my friends are gone, and if i try to do anything on live it signs me out.  So then i went on xbox.com and i get this.  What is going on??  My xbox is my media hub, and im stuck in the water with no assisatance.

Uh oh... that shouldn't have happened. It appears you've found a glitch in the system.
date: 1/6/2013 8:12:49 PM
code: E14A430A8B8F0C
s:   uIAvjy+k3hijQuhpCbad+w==
id:  d391fa2c-bf0f-40bb-8dbe-6252717b5ead
req:

d2b588c3-6d80-4c3d-bcda-e58376513665

 

Question Info


Last updated July 5, 2018 Views 1 Applies to:

Suggest you contact a Billing Agent. You can choose Option 1 after

finding your country's support line: See http://tinyurl.com/XBLnumbers -

but a faster way to speak to a Billing Agent is to go to http://xbox.com -

sign in there if you can - then go to

http://support.xbox.com/contact-us?xr=footnav#0:2:5

 


Click on Request A Call and type in a few lines explaining your issue

and you will get called back quicker than if you waited in queue on hold.

 

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