my xbox wont turn on!! Just gives an error code E68 and one red light at the power button! what should I do?



Question Info

Last updated July 4, 2018 Views 3 Applies to:


E68, E69

  • Original Xbox 360 Console - use the Flashing Lights Solution on and choose one of the lights that appear and follow the steps given.
  • Xbox 360 S Console - Try the following steps given

    • Disconnect and reconnect all accessories
    • Remove the hard drive
    • Remove the USB flash drives
    • If the system error message does not display with the hard drive removed, your hard drive may be experiencing a hardware failure.  You will need to order a new Xbox 360 Hard drive from the Xbox Online Service Center.
    • If the steps above do not work you will have to request a repair


If the console starts without having the hard drive inside then it's likely that there is an issue with the hard drive itself. If the console is not turning on and you've checked the wires to make sure everything is secure then it's likely that the issue is with the console and it will need to be repaired. You will need to start the repair process go visiting this page here.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.