Error whene sign in live by a profile

hi there

i have a probleme whith connecting to live whith my profile and that probleme i never know it.....the probleme show error code 80151006

and i reconfiged my roteur and test the conection and the connection show NAT ERROR but the nat error not a big probleme than my probleme .....and 2nd i cant download my old profile it show another probleme when he downloading

pls help and thnx

ps:''sorry for my bad english"

 

Question Info


Last updated July 4, 2018 Views 4 Applies to:

support.xbox.com/.../error-code-lookup

check out the link i posted that gives you explanation about your problem and how to correct it.

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NOT SOLVED YET

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Greetings AhmedPS!

May I ask if you just recently changed your gamertag?

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YES I DID  YESTERDAY  (when the probleme showed after i changed my gametag)

BUT IN XBOX HE DIDINT CHANGE

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Please read: forums.xbox.com/.../526006.aspx And for future references, do not create multiple threads regarding the same issue. Thank you!

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Problem

If you get this message and error code, it means your Microsoft account is valid, but it is not associated with a LIVE account.

Solutions

Solution 1: Join Xbox LIVE

To sign up for an Xbox LIVE account associated with your Microsoft account, go to Join Xbox LIVE.

Solution 2: Contact Xbox Support

If you already have an Xbox LIVE account and you get this error, contact Xbox Support.

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