Error when trying to change security settings for child

My son just got a Xbox One and activated the 14-day trial of Live with his Live-account.

To be able to chat and play multiplayer One says I have to change security settings. Then I went to my laptop, logged on with my Live-id (our accounts seems connected as parent/child)

But I cannot go to the securitysettings or Xbox One security for Children. I get a page that in Swedish says something like " seems to have found an error"....req: EWUTGfSO7cfl0QZ4Tri4vr5th/5WPlzlV2xuyVyzOCY= and then Another number as well....

What is wrong?

/ Johan 


Discussion Info

Last updated July 4, 2018 Views 1 Applies to:

I have the same problem :/