when i sign in on the website it says error ive found a glitch and when i click on the manage payment page aswell
Suggest you talk with a Billing Agent. You can choose Option 1 after finding your country's support line: See
but a faster way to speak to a Billing Agent is to go to
http://xbox.com - sign in there if you can - then go to
Click on Request A Call and type in a few lines explaining your issue and you will get called back quicker than if you waited in queue on hold.
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