Error when clicking on "My Account" link on Xbox website.

Whenever I click on the My Account link (http://i.imgur.com/HD71H3A.png), I get this error message (http://i.imgur.com/ZaCTdzY.png):

code:3CFE576DD3C627F

s:wI5GANt6yHWle1DHf5Cx9w==

id:8da4452d-4ab6-4156-932f-ca683b4a5820

req:7e978075-0e26-4e16-9d45-fea0a0de5372

This has been happening to me for about a week now. Any idea what's causing it? I'm trying to update some of my account information, which I currently can't do (because of this error).

Thanks,

Nick

 

Question Info


Last updated July 5, 2018 Views 35 Applies to:

It sounds like the issue to that are getting could be browswer based, as I know other people are having that problem, but it isn't effecting everyone trying to access the page. I would start by clearing your browsing history and cookies. Also, try using Internet Explorer to access the page if you aren't already.

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Just tried it with IE 10, Chrome, and Firefox. Same issue on all three.

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